Warranty Policy
Skitch PPF stands behind the quality of our products with comprehensive warranty coverage:
- ULTRA SERIES: 10-year warranty covering defects in materials and workmanship
- PRO SERIES: 8-year warranty covering defects in materials and workmanship
Our warranty covers:
- Yellowing (ΔE < 2 for most products, ΔE < 1.8 for black finishes)
- Delamination
- Premature failure due to manufacturing defects
- Loss of clarity or optical properties
The warranty does not cover damage resulting from:
- Improper installation
- Accidents or collisions
- Exposure to temperatures outside the specified range (-40°C to 110°C)
- Modification or alteration of the product
- Normal wear and tear
To file a warranty claim, please contact us at info@skitchppf.com with photos and details of the issue.
Return Policy
We want you to be completely satisfied with your purchase. Our return policy is designed to be fair and straightforward:
- Unopened products may be returned within 30 days of purchase for a full refund
- Products must be in original, unopened packaging
- Return shipping costs are the responsibility of the customer unless the product is defective
- Custom or special order products are not eligible for return unless defective
- Opened products cannot be returned due to hygiene and quality control reasons
To initiate a return, please contact us at info@skitchppf.com with your order number and reason for return.
Shipping Policy
We ship our products from our facility in Chandler, Arizona:
- Standard shipping typically takes 3-7 business days within the continental United States
- Expedited shipping options are available for faster delivery
- International shipping is available; please contact us for rates and delivery times
- All products are carefully packaged to prevent damage during transit
- Shipping costs are calculated at checkout based on weight and destination
For large orders or special shipping requirements, please contact us directly at info@skitchppf.com.
Privacy Policy
At Skitch PPF, we respect your privacy and are committed to protecting your personal information:
- We collect only the information necessary to process your orders and provide customer service
- Your personal information is never sold or shared with third parties for marketing purposes
- We use secure encryption to protect your data during transmission
- Payment information is processed through secure, PCI-compliant payment processors
- You may request access to or deletion of your personal information at any time
For questions about our privacy practices, please contact us at info@skitchppf.com.
Terms of Service
By purchasing products from Skitch PPF, you agree to the following terms:
- Products are intended for professional installation by trained installers
- Proper installation is required for warranty coverage
- We are not responsible for installation costs or damages resulting from improper installation
- Product specifications are subject to change without notice
- All prices are subject to change without notice
- We reserve the right to refuse service to anyone
Contact Information
For questions about any of our policies, please contact us:
Skitch PPF
280 N Roosevelt Ave
Chandler, AZ 85226, USA
Email: info@skitchppf.com