Our Policies

Transparent policies designed to protect your interests and ensure quality service

Warranty Returns Shipping Privacy Terms

Warranty Policy

We stand behind every film we manufacture. Our warranty reflects our confidence in product durability.

Flagship
10 Year
Warranty

ULTRA SERIES

SK/MU • SK/GU • SK/BMU • SK/BGU

  • Lubrizol TPU base material
  • 7.5mil total thickness
  • Self-healing technology
  • Yellowing protection (ΔE < 2)
Professional
8 Year
Warranty

PRO SERIES

SK/GP

  • Covestro TPU base material
  • 7.5mil total thickness
  • Hydrophobic coating
  • Professional-grade clarity

What's Covered

Yellowing ΔE < 2 standard, ΔE < 1.8 for black finishes
Delamination Film separating from adhesive layer
Manufacturing Defects Premature failure due to production issues
Optical Clarity Loss of clarity or visual properties

What's Not Covered

Improper installation
Accidents or collisions
Temperature outside -40°C to 110°C
Product modification or alteration
Normal wear and tear
Chemical or abrasive damage

To file a warranty claim, email info@skitchppf.com with photos and details of the issue.

Return Policy

Fair and straightforward. We want you completely satisfied with your purchase.

30
Day Return
Window
100%
Full Refund
Unopened Items

Return Conditions

  • Products must be in original, unopened packaging
  • Return shipping costs are the customer's responsibility (unless defective)
  • Custom or special order products are not eligible unless defective
  • Opened products cannot be returned due to quality control

To initiate a return, email info@skitchppf.com with your order number and reason.

Shipping Policy

Shipped from our facility in Chandler, Arizona to destinations worldwide.

Standard Shipping

3-7 business days within the continental United States

Expedited

Faster delivery options available at checkout

International

Available worldwide — contact us for rates and timelines

  • All products carefully packaged to prevent transit damage
  • Shipping costs calculated at checkout based on weight and destination
  • Tracking provided for all shipments

For bulk orders or special shipping, contact info@skitchppf.com

Privacy Policy

Your privacy matters. We are committed to protecting your personal information.

Minimal Collection We collect only information necessary to process orders and provide service
Never Sold Your data is never sold or shared with third parties for marketing
Encrypted Secure encryption protects your data during transmission
PCI Compliant Payment processed through secure, PCI-compliant processors

You may request access to or deletion of your personal information at any time by contacting info@skitchppf.com.

Terms of Service

By purchasing from Skitch PPF, you agree to the following terms.

  • Products are intended for professional installation by trained installers
  • Proper installation is required for warranty coverage
  • We are not responsible for installation costs or damages from improper installation
  • Product specifications are subject to change without notice
  • All prices are subject to change without notice
  • We reserve the right to refuse service to anyone

Questions about our policies?

280 N Roosevelt Ave, Chandler, AZ 85226, USA

info@skitchppf.com